IT-Support
as we prefer it ourselves
novobit IT-Services
IT-Support
as we prefer
it ourselves
novobit IT-Services
AS SOFTWARE DEVELOPERS, WE ARE OFTEN ASKED WHICH IT SERVICE CAN WE RECOMMEND. Quite simply – our own! Since we have been working with customers such as B. one of the world's leading automobile manufacturers, we have always placed the highest demands on our own IT infrastructure. Our own interest has motivated us to explore the ideal cost-benefit ratio, to protect ourselves from all conceivable cyber-attacks, to keep up with new requirements and constantly changing guidelines and to always be up-to-date with a “eye looking forward”. And since many companies cannot set up comparable in-house departments, we have decided to share our service department and its expertise. IF YOU ALSO NEED A RECOMMENDATION….
Five good reasons for
novobit IT Services –our range of services
1 | STRATEGY
Don't be surprised if we ask a lot of questions during the first inventory. In order to find a solution that is specifically tailored to your industry and your company, we need the clearest possible picture of your needs. This is the only way an individual offer also includes an efficient strategy.
2 | ADMINISTRATION
If you would rather concentrate fully on your core business, we can also take over the complete management of your IT tasks for you. From proactive monitoring to scalability, we take care of practically everything with our “MANAGED SERVICES”:
• Monitoring
• Alerting
• Status report
• Patch management
3 | INFRASTRUCTURE
We take care of the requirements for corporate communication, data flow and management as well as the integration of everyone involved.
• Inventory
• Condition assessment and documentation
• Infrastructure consulting & conception
• Hardware procurement
• Project management
• Supplier management
4 | SECURITY
We protect your data from cyber-attacks, guarantee the integrity of your systems and give you peace of mind that your business is safe in an increasingly connected world.
• Antivirus and firewall solutions
• Cyber-security awareness training
• Network segmentation
• Backup solutions
• Patch management
• Security check-ups
5 | SUPPORT
To ensure your business runs smoothly, we help with all technical challenges - from hardware problems to software errors to user support:
• Service Desk - 1st Level
• Problem management - 2nd level
• On-site services - 3rd level
IT is a people’s business: We are wonderfully old-fashioned when it comes to the service provider’s self-image of good accessibility. This means we provide each customer with a personal contact right from the start. Our team of specialists attaches great importance to comprehensible transparency - our customers should understand at all times what is happening and for what reasons.
We also maintain high security standards and can demonstrate a TISAX® rating for all of our locations. Our employees receive special training at regular intervals to ensure the correct handling of sensitive data.
*TISAX® is a registered trademark of the ENX Association.